FAQ
FAQs
Where exactly is pick up and drop off?
We are currently based just outside of Morrinsville. This is our pick up and drop off location. The exact address will be communicated prior to pick up.
Do you require a bond?
Yes, a refundable bond of 50% per item is required for all games and props and has to be paid prior to pick up. The bond is in place to cover potential damage during transport or usage by the customer.
Do you deliver?
We are focussing on customer pick up and drop offs for now. HOWEVER if pick up and/or drop off is not possible for you and you live in the Waikato area, please get in touch with us. We regulary travel between local towns such as Morrinsville, Matamata and Hamilton and MIGHT be able to organise drop off and pick up for an extra cost.
is there package deals for hiring out multiple items?
Yes, we have got a couple pre made package deals, which are listed on the price list page. If none of these package deals suit you, please get in touch and we might be able to do a personalised package deal just for you.
how long is the rental PERIOD?
The rental period is usually 3 days. So for an event on a Saturday for example, this would mean pick up is on Thursday afternoon/ night and drop off Sunday night.
If you would like to rent any items for longer periods, please contact us.
Extra charges may apply.
Can a friend do the pick up and drop off for me?
Yes, that's totally fine. Please inform us prior to pick up, if someone else is doing the pick up or drop off to ensure a smooth pick up and drop off process.
cAN THE GAMES BE PLAYED INSIDE?
Our Games are designed to be played outside on grass and we prefer for them to be played on grass. However we know that sometimes that's not possible due to location or weather. Please message us if you are intending on playing our games indoors.
We are currently looking into options of prividing matts etc so our games can be enjoyed indoors without getting damaged as easily.
How much space do I need to transport the games and props?
The outdoor games comfortable fit in most car boots. The wedding arch and frame will need to be transported on a trailer, ute or big SUV. Feel free to ask about measurements for certain items to assure a safe and stress free transport.